Questions You Should Ask Your AC Technician in Dubai
5 Questions You Should Ask Your AC Technician in Dubai
Finding the right AC technician in a big city like Dubai can be overwhelming.You need a company you can trust with the experience to do a job well done for your home or business.
Yet, how do you know which one it is?
If it’s your first time having your AC serviced, don’t be afraid to ask questions. Here are 5 questions you should ask to better understand the process.
1. Can I Get a Free Inspection?
It is a sign of good faith on both ends. You get a chance to meet the people who will potentially be working on your system, and they get a feel for the problems your Air Conditioning system is having.
This opens the conversation to explore possibilities, like whether it is an easy fix or if you need to start considering a new unit.
2. What Is the Experience Level of Your Employees?
The most reliable service comes professionals who have been in the field for a few years. They should know their way around any unit they encounter and have the skill set to take on your AC troubles.
The best way to get a feel for this is simply to ask companies about an AC technician’s qualifications and past projects. The longer the track record, the more you can rest assured your home or business is in good hands.
3. Is Your Company Licensed and Insurance?
One simple question can be the difference between a gamble on a random contractor and the peace of mind of hiring a professional. Unfortunately, the AC industry is known for having unlicensed contractors try to cut people deals. They are not to be trusted, though. They do not have the knowledge or experience and may end up doing more harm than good to your unit. As much as you may want to save a buck, make sure your AC technician has a legal permit of work and proof of insurance.
4. What Are Your Payment Expectations?
Now you already know a lot to read the fine print of your contract, but make sure to have an open discussion about payment policies. In the case of installing or ordering a new air conditioning unit, this is the most valuable question. Explore payment plan options and double check when your first payment is due. Don’t forget to ask about interest rates, either.
Also, check for service contracts. These are long-term commitments, which can save you money for your loyalty. Some even add bonus perks in as well.
5. What Are My Warranty and Refund Opportunities?
Some homeowners make the mistake of only asking this question when purchasing a new AC unit.
However, it can apply to regular maintenance.
Many AC companies operate on a Satisfaction Guarantee, meaning you may get a free service if your experience does not meet your expectations. Check the warranty benefits of your service contract as well. It may save you money throughout the lifespan of your unit or when buying a new one.
Now You Can Hire Your Next AC Technician!
Once you’ve asked all the right questions, it is time to make a decision.
If you are looking for trusted and capable AC technicians in Dubai, we are the team for you.
Contact us today to set up a free consultation and talk details!